ITIL® 4 Leader: Digital and IT Strategy - Including Exam

ITIL® 4 Leader: Digital and IT Strategy - Including Exam Course Overview

ITIL® 4 Strategic Leader (ITIL® SL) is a stream of two modules that are part of ITIL® 4, the next evolution of ITIL® . ITIL® SL recognizes the value of ITIL® , not just for IT operations, but for all digitally-enabled services. Becoming an ITIL® 4 Strategic Leader demonstrates that you have a clear understanding of how IT influences and directs business strategy.

• ITIL® Strategic Leader: Digital & IT Strategy will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding. The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

• Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. All modules have ITIL® 4 Foundation as a pre-requisite. In addition, the ITIL® 4 Leader modules requires a minimum of three years of IT managerial experience.

• This course includes a web proctored exam.

• ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Skills Gained

After you complete this course you will be able to:

• • Add a new perspective to the ITIL® suite and elevate the discussion around ITIL® concepts to a strategic level among business leaders and aspiring leaders.

• • Build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Who will the Course Benefit?

Not available. Please contact.

Requirements

Attendees should meet the following prerequisites:

• Candidates must hold the ITIL® 4 Foundation certificate. In addition, the ITIL® 4 Leader modules require a minimum of three years of IT managerial experience.

NOTE: Course technical content is subject to change without notice.

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Course Contents

Day 1



• Introduction to assessments and case study familiarisation.

• Revision of Key Concepts and Guiding principles.

• Key concepts of Digital and IT strategy.

• External and Internal environmental analysis.

• Ensuring organisational viability.

• Homework.

Day 2



• Strategic Approaches.

• Risk and Opportunities.

• Defining a Digital Strategy.

• Homework.

Day 3



• Implementing a Digital Strategy.